Support

Fast, human and reliable help

Contact support Talk to the enterprise team
A real team by your side

You talk to humans who know the platform. AI helps us find the right context faster, but follow-up stays driven by our team.

Standard support within 24h

For product questions, daily blockers and support needs, we get back to you within 24h max.

Enterprise plans within 1h

Organizations with enterprise plans get priority response within 1h to keep their teams operational.

Live chat for immediate response

If you need to reach us right away, live chat lets you contact our team without waiting for an email cycle.

Délai de réponse

Réponse sous 24h.

Chaque demande est relue par une personne de l'équipe getMax.
Besoin d'une réponse immédiate ?

Ouvrez le livechat pour parler à notre équipe en direct. Pour les sujets moins urgents, vous pouvez aussi écrire à [email protected].

Email
Prefer a commercial contact or guided demo? See the Contact.